Privacy policy for the Chachabet review portal

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This policy explains how the Chachabet review portal handles information submitted by visitors. It applies to our editorial website rather than the separate gambling platform operated by Chachabet. For anything concerning a player account, payment or bet, contact the operator through its own support channels. See our Chachabet overview for the information covered by our editorial work.

Who is responsible for your data

Chachabet.co.nl is an independent information and marketing site. We determine why and how information sent to our editorial team is processed, while the operator of the gambling platform is responsible for the data it collects when you use its services.

Keeping those roles separate matters. An enquiry about an article, correction request or website issue comes to us, whereas registration details, deposits, withdrawals and account activity belong with the operator.

What reaches our website

We may receive information you choose to provide, including your name, email address and the contents of a message sent to [email protected]. Please do not include account passwords, card details, cryptocurrency keys or other sensitive information in an editorial enquiry.

Our hosting and security systems may also record technical information such as your IP address, browser type, device information, requested pages and the time of access. This helps us keep the site secure, diagnose technical faults and understand how visitors use the pages we publish.

InformationWhy it is handled
Editorial enquiriesTo answer the sender, clarify a correction request and maintain an accurate record of correspondence.
Technical access dataTo operate, secure and improve the portal.
Cookie-generated informationTo support consent choices, site preferences and permitted analytics.

Who else receives your information

We use service providers that support hosting, security, analytics and advertising. They may process information on our instructions, but they do not receive our editorial correspondence for their own independent purposes. We do not sell personal information.

Information may also be transferred or made accessible outside the UK where a service provider operates. Where this happens, appropriate safeguards are used to protect the information. We may disclose data where required by law or where necessary to protect the rights and safety of the portal, our contributors or other people.

Once you move to the operator's own website, its data collection practices apply to information submitted there. We do not control or receive that information merely because a page contains a link to the gambling platform.

Your rights under UK GDPR

Where UK GDPR applies, you have several rights over the personal data we hold. You may ask us for access, correction or erasure, or request that processing is restricted. You can also object to certain processing, ask for data portability in an appropriate format and withdraw consent where processing relies on it.

To exercise a right, email [email protected] with a clear description of your request. Please do not send identity documents by email unless we specifically ask for them. If you are dissatisfied with our response, you may complain to the Information Commissioner's Office at ico.org.uk.

How long information is kept

Editorial correspondence is retained only for as long as it is needed to answer the enquiry, deal with any follow-up matter and meet applicable legal or operational needs. Once those purposes have ended, the information is deleted or anonymised.

Technical and cookie-generated data is retained according to the purpose of each tool and its configured storage period. Security records may be kept longer where they are needed to investigate abuse or protect the site. We apply retention periods according to purpose rather than keeping everything indefinitely.

Children and younger visitors

This information portal is intended for adults aged 18 and over (18+). We do not knowingly collect personal information from children. If a child has sent us information, contact [email protected] so that we can deal with the request appropriately.

Anyone sharing a device with a younger person should consider using parental-control software such as Net Nanny or Qustodio. Gambling is intended for adults only, and gambling should remain entertainment rather than something that interferes with work, family or finances.

Questions about this policy can be sent to [email protected]. Last updated: 22 September 2026.

This policy is published for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of gambling. Access to this content is restricted to visitors aged 18 and over (18+). Free, confidential help with gambling is available through BeGambleAware.org.

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